Guest Information
Booking Your Appointment:
To ensure the best selection of times, we invite you to schedule your appointment through our website. You may also reserve by phone; however, as Mary provides treatments personally, calls may be returned once she is out of session.
A credit card is required to secure your reservation. Please note your card will not be charged, it simply holds your appointment with us.
Forms of Payment:
For your convenience, we graciously accept all major credit cards. We are a cashless spa and kindly request that payment be made by card. Should you prefer to pay in cash, please provide the exact amount, as we are unable to offer change. Personal checks are not accepted.
Cancellations:
We value our time together. To ensure the highest level of service, we ask that all appointments be rescheduled or canceled within a minimum of 24 hours. Appointments changed in less than the required time will be billed 50% of the service charge.
Refund Policy:
All services, products, and gift cards are final. We invite you to select thoughtfully, knowing each choice is designed to enhance your relaxation, well-being, and enjoyment.
Preparing for Your Experience:
We invite you to arrive at least ten minutes before your scheduled appointment. This gentle pause allows you to check in, release the rhythm of the day, and ease gracefully into the serene atmosphere of Sun House Spa.
For your peace and presence, we kindly ask that you silence your cell phone. This is your moment to drift away from the outside world and embrace the stillness within.
Before your treatment begins, please share any needs or preferences with us. Whether it is sensitivities, skin concerns, or adjustments to lighting, music, temperature, or support, we are here to create the perfect environment for your comfort. Every detail is designed to nurture you.
Sun House Spa Loyalty Program
Your visits to Sun House Spa are about more than just self-careβtheyβre a journey toward rewards, too. With each service, you earn stamps that bring you closer to something special.
How it works:
1 stamp = 30-minute service
2 stamps = 60-minute service
3 stamps = 90-minute service
Your reward:
Collect 10 stamps and choose between:
A free 60-minute Customized Facial
OR a $50 credit toward any service
.